Prepaid Calling Card Management

• Generate small or large batches of cards.
• Bill for activation, usage, connection fees and daily fees.
• DNIS-related surcharges. (toll-free, etc)
• Assign cards to distributors/agents or sell them online.
• Define automatic top-up settings.
• Report on all card transactions.
• Unlimited cards per customer.
• Unlimited custom settings per card.
• Unlimited rate sheets.
• Unlimited billing intervals. Custom per destination.
• Mass export card details to CSV or Ezipin® format.
• Track failed/fraudulent authentication attempts.
• Search for cards using multiple criteria.
• Customizable receipt and email templates.
• Send preemptive Credit Card Expiry notifications.

Virtual Calling Cards

• Customers can purchase virtual cards online.
• Receipts emailed to customer.

Customer Management

• Customer Search
• View all cards assigned to a customer.
• View all transaction history.
• Manage name, address and billing information.
• Manage top-up settings.

Customer Web Portal

• Online Signup
• Register Cards
• Self-Management
• Manage Billing Information
• Manage Top-Up Settings
• View Call History
• View All Transactions

Reseller/Agent Web Portal

• White-label web portal.
• Agents can view their sales and commissions.
• Agents can generate one-off cards.
• Agents can view all card batches and details.
• Manage customer name, address and billing information.
• Manage top-up settings. (optional)
• Agent-specific Reporting
• Auto-login from remote sites.

Usage and Profit Reporting

• Activation Reports
• Card Summary and Detail Reports.
• System load by hour, day, month or year.
• Peak Concurrent Calls
• Card Breakage
• Profit Analysis
• Agent Performance Comparison
• Usage by Destination
• Export reports to CSV or PDF.

Automatic Top-up/Reload

• Manage reload settings via Admin, Customer or Agent web portals.
• Automatic reload when low-balance threshold is reached.
• Automatic reload on a specific day of the month.
• Manual reload

IVR Integration

• CallerID (pinless) and PIN Authentication.
• Call Authorization
• Play Introduction Prompt, Balance, Time to Call, etc.
• Top-up via IVR.

API (Web and Database)

• authenticateCallingCard()
• callingCardCreditRemaining()
• calculateCallingCardCallDuration()
• activateCallingCard()
• getCallingCardCustomSetting()
• setCallingCardCustomSetting()
• getCallingCardDaysRemaining()
• getCallingCardMinutesRemainingFLAT()
• setCallingCardCID()
• createSalesAgent()
• topUpCallingCardByAmount()
• autoLogin()
• Custom functions are also available.

Other

• Scalable up to 64 processors, 2 terabytes of RAM and unlimited database size.
• Support for US, Canadian and overseas credit card gateways.